

If you get any security notification, click on show details/advanced and 'proceed to this website'.Type the IP address at the top of your web browser to obtain the printer EWS page on your computer.

Obtain the IP address of the printer – You can touch the “wireless” icon on the printer control panel to obtain the IP address.Try to access the EWS page of the printer from these devices to check the connectivity

Make sure the printer and the PC/Notebook is connected to the same network. Let us try these steps to resolve this issue: Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.Ink cartridges installed incorrectly or missing.The printer test page may not print if it is having a mechanical problem. The ink cartridges need to be clear of anything blocking their path, such as dried ink or paper jams. It may be time to replace your ink cartridges if your Printhead Cleaning Cycle does not improve print quality. This process prints many pages of text, similar to a printer test page, to flush out ink that has dried on the printhead. You can find Printhead Cleaning Cycles in the printer's menu settings or under "Devices and Settings" on your PC.

When you complete a Printhead Cleaning Cycle, like the printer's test page, you print many pages to remove any dried ink or irregularities from the cartridge.Ĭlean the printheads. You can find the printhead cleaning cycle in the menu settings on the printer display or in the devices and settings section on your PC. Using the Printhead Cleaning Cycle, clean the printheads.
